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Butler XP FAQs

 
  Butler XP FAQ's
 
Q1. How do I program the Butler XP to page my pagers?
Answer:

In order to program the Butler XP you must have the Butler XP Programming Kit (Butler Configuration Utility software and a mini-USB cable). If you do not already have this kit, please consult with your LRS representative.

If you do have this kit, follow the steps below to program your Butler XP:

1. Remove the battery door and batteries for the Butler XP.

2. Connect one end of the mini USB cable to the Butler XP and connect the other end to your computer.

3. Open the Butler XP Configuration Utility.

4. Set all of the programming features and messages necessary on the software interface.

5. Once all necessary changes have been made, click on 'Update Butler'.

6. You will be prompted with a message indicating the programming was completed successfully once the programming is complete.

7. Follow the steps above to program multiple Butler XP transmitters.

Q2. How do I cancel a repage when the task has been completed?
Answer:

The pager has a small round magnet on the button end of the pager that can be seen through the case.  Swipe this end of the pager of the 'Press for service' area of the Butler XP. The Butler XP will beep once it acknowledges that the pager magnet has made contact.

Q3. How do enable or disable the beep sound when the button is pressed on the Butler XP?
Answer:

To enable/disable the beep sound:

1. Connect the Butler XP to the computer with the mini USB cable.

2. Open the Butler configuration utility.

3. Click on Enabled box to enable or disable the beep feature.

4. With all other settings as would like them to be, click on 'Update Butler'.

 

Q4. How do I program a repage?
Answer:

To program a repage on the Butler XP:

1. Connect the Butler XP to the computer with the mini USB cable.

2. Open the Butler configuration utility.

3. Click on Enabled box to enable or disable (a check mark indicates input is enabled).

4. Enter a Repage time. Must be 10 seconds or more.

5. With all other setting as you would like them, press the 'Update Butler' button.

Note: To stop repaging after a page has been sent with repaging enabled, hold the pager magnet over the Service button for 1 second. The user will hear a beep to indicate repaging has ended.
 

Q5. How do I program my pagers?
Answer:

The pagers are shipped already programmed. If you would like to renumber the pagers or program the pagers into groups, follow the steps below:

1. Connect the Butler XP to your computer using the mini USB cable.

2. Open the Butler configuration utility.

3. Click on Tools>Program Pagers

4. Select the primary pager number to be programmed into the pager as well as any groups.

5. Remove the battery from the pager and then re-inset it into the pager.

6. Click on 'Program'.

7. The pager should respond with a series of beeps.

 

 

 

Q6. How do I utilize the group paging feature?
Answer:

To utilize group paging, the group paging feature must be enabled on the Butler XP and the pagers must be programmed into groups. The pagers may have already been programmed into groups prior to shipping by LRS. If so, you will just need to enable the group paging feature during the Butler XP programming process. If your pagers are not already programmed into groups, see the 'Programming Pagers' category on this page.

To enable the group paging feature during the Butler XP programing process:

1. Connect the Butler XP to the computer using the mini USB cable.

2. Open the Butler configuration utility and enable the group paging feature by clicking on the checkbox.

3. Select the group number as the pager number.

4. Set all other settings as you want them to be.

5. Click on 'Update Butler'.

 

Q7. My pagers are not responding to a page?
Answer:

Follow the steps below to troubleshoot the pagers not responding to a page:

1. Make sure the pager has a working battery in it and is powered on. When the pager is powered on, there will be an icon that flashes on the top of the pager screen every few seconds.

2. Make sure the Butler XP has working batteries in it. If enabled, the Butler XP will beep and light up when a button is pressed.

3. Make sure the programmin matches the pager number and system ID of the pager you are using.

4. If you are not aware of the system ID of the pagers you are using, you can determine the system ID by removing the battery of the pager and re-inserting the battery into the pager. Upon boot up, the screen will display a number in brackets and another number to the right of that in the 'C1' field. The number in brackets is the system ID and the number to the right of that number is the pager number. Example: C1: [1] 101 would be pager number 101 on system ID 1.

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