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How to Contact LRS' Customer Support Team

LRS’ Customer Support Team is available for live technical support during the following hours:

Monday-Friday - 6:00am until 8:00pm CST

Saturday-Sunday - 10:00am until 8:00pm CST

If you are having issues with the LRS Pagers at your location, please access the articles available via the LRS Help Center for assistance.

If you have already done troubleshooting using the LRS Help Center articles available for your pager type and require further assistance or pager repairs, please contact LRS Customer Support using the following steps:

  • Email LRS Customer Support Team at support@lrsus.com
  • Information to include in the email:
  • Location Name (please include City and State)
  • Location Contact’s Name
  • Location Contact’s Phone
  • A note regarding the issue or need

The email sent will create a ticket via LRS’ internal ticketing system and the information provided will allow an LRS Agent to access the location’s account and be ready to provide the location contact with any needed documentation for repairs or to give the location a call to assist further and troubleshoot any pending issues.

Please keep in mind that options are limited over the weekend (Saturday and Sunday) as the business office is closed and no hardware can be shipped until the next business day.

If you would prefer to give LRS’ Customer Support Team a call, please call:  800-437-4996

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