An active Wi-Fi network is required to use Table Tracker. The Wi-Fi network allows your Gateway to communicate with your iPad order display. Before installing your system, please make sure you're using an Ubiquiti Nanostation to establish a Wi-Fi network. To learn how to install this, read our router setup article. If you need to order a router, please contact us.
If you're using an Apple Airport Extreme router and need help setting it up, please see this article for guidance.
In order to activate your Table Tracker app on site or access extended reporting on LRS Connect, your Wi-Fi router must be connected to the internet. If you don’t have an internet connection, please contact your local internet provider or IT department to make sure you’re connected prior to installation. If you're new to Wi-Fi it might make sense to read our WiFi FAQ page before reading this article.
Note: If your location doesn’t have internet access, please make sure the Table Tracker application is installed and activated on iPads prior to your system installation date. If you have any questions, please contact LRS Support.
Table Tracker 3.0 Network Requirements
- A Wi-Fi network – The iPad talks to the rest of the LRS Table Tracker system over Wi-Fi. Technically, no internet connection is required for the system work, however internet is recommended and needed to receive enhanced support and historical reporting on LRS Connect.
- A Wi-Fi Router – A device is required to enable the Gateway and the iPad to communicate with each other. Currently, LRS provides an Ubiquiti Nanostation with the sale of Table Tracker 3.0+. Although you may provide your own router, it is required that a separate router be used only by the Table Tracker 3.0+ system, and that the router be minimally equivalent to an Airport Extreme.
- A ZigBee network – This is the network that consists of the LRS Gateway, the Repeaters and the Trackers. This network is automatically configured and setup without any additional manual intervention required. It should be noted that ZigBee, like Wi-FI, operates in the 2.4 GHz spectrum. Both Wi-Fi and ZigBee can operate on multiple channels within the 2.4 GHz spectrum to allow for systems to work in close proximity to each other without interfering with each other.
- An iPad – The Table Tracker application runs on the iPad.
- The Table Tracker Application – The app can be downloaded from the Apple AppStore for installation on an iPad. To learn how to download the Table Tracker application from the AppStore, please read Downloading and Installing the Table Tracker App.
- Minimum Bandwidth – It is recommended that the Internet connection used for Table Tracker be minimally a DSL or Cable modem drop with at least a WAN speed of 256 Kbps for downloading and 256 Kbps for uploading. The Wi-Fi LAN speed needs to be a minimum of 5 Mbps for downloading and 5 Mbps for uploading.
Table Tracker 3.0 Network Architecture
- The Table Tracker Wi-Fi router should be plugged directly into a modem or a switch (reference Architecture Option 1 and 2 below).
- The Table Tracker Wi-Fi router should NEVER be plugged into another Wi-Fi router (reference Non-recommended Architecture 1) and NEVER connected to a LAN that has another Wi-Fi router on it (reference Non-recommended Architecture 2).
- Table Tracker 3.0+ requires its own Wi-Fi LAN. Systems connected a network through an existing VLAN or repeater are not supported.
- The LRS Gateway should be plugged directly into the same modem or switch that the Wi-Fi Router is plugged into.
Architecture Option 1
A Table Tracker system using a dedicated internet-connected Wi-Fi Network created by an Airport Extreme.
Architecture Option 2
A Table Tracker system on an existing internet connection using a switch-connected Airport Extreme WiFi router.
Non-Recommended Architecture 1 - WiFi to WiFi
The Table Tracker Wi-Fi router should NEVER be be plugged into another Wi-Fi router.
Non-Recommended Architecture 2 - Shared LAN
The Table Tracker Wi-Fi router should NEVER be connected to a LAN that has another Wi-Fi router on it.
Want to learn more? Visit our WiFi FAQ page.